Privacy Policy

Last Updated: 22/06/2026

Anne-Michelle Jewellery respects your privacy and is committed to protecting your personal information. This policy explains what data we collect, how we use it, and your rights.

Who we are

Anne-Michelle Jewellery is a small, independent jewellery business based in the United Kingdom.

If you have any questions about this policy or your personal data, please contact:

Email: info@anne-michelle.co.uk

What information we collect

We may collect the following personal information when you interact with our website or place an order:

Name
Email address
Phone number
Billing and shipping address
Payment details (processed securely by our payment providers)
Any information you provide in enquiry or contact forms

We may also collect limited technical data, such as:

IP address
Browser type
Pages visited on our website

This helps us understand how people use our site and improve the experience.

How we use your information

We use your personal information to:

Process and deliver your orders
Respond to enquiries
Provide customer support
Send order updates or important service information
Improve our website and services

We only collect the information necessary to provide our services.

Payment information

All payments are processed securely through trusted third-party payment providers.
Anne-Michelle Jewellery does not store or have access to your full card details.

Sharing your information

We only share your information where necessary to run our business, such as:

Payment providers
Delivery services
Website and hosting providers

We do not sell, rent, or trade your personal information to third parties.

How long we keep your data

We only keep your personal information for as long as necessary to:

Fulfil your order
Provide customer service
Meet legal, accounting, or tax obligations

Your rights

Under UK data protection law, you have the right to:

Access the personal data we hold about you
Request corrections to inaccurate information
Request deletion of your data where appropriate
Object to or restrict certain types of processing

To exercise any of these rights, please contact us at:
info@anne-michelle.co.uk

Our website uses cookies to ensure it functions properly and to understand how visitors use the site.

Some cookies are essential for the website to work, while others help us improve performance or analyse traffic.

You can control or disable cookies through your browser settings.

For more information, please see our Cookies Policy.

Changes to this policy

We may update this privacy policy from time to time. Any changes will be posted on this page with an updated revision date.

Data Protection Complaints

Anne Michelle Jewellery (AMJ) is committed to handling your personal data responsibly. If you believe we have not handled your personal information in line with data protection law, you have the right to complain directly to us.

How to complain

You can raise a data protection concern with us by:

Emailing info@anne-michelle.co.uk

We accept complaints however they are submitted, including by phone or via social media, so please flag clearly if you intend a message as a formal data protection complaint.

What happens next

Acknowledgement — We will acknowledge receipt of your complaint within 30 days.
Investigation — We will review what happened against our data handling practices and this privacy notice, and gather any further information needed from our team or systems.
Outcome — We will respond to you without undue delay. If our investigation takes longer than expected, we will keep you updated on progress.

Escalating to the ICO

If you're unhappy with our response, or we haven't responded within a reasonable time, you have the right to complain to the Information Commissioner's Office (ICO):

Online: ico.org.uk/make-a-complaint
Helpline: 0303 123 1113

Please note that under current data protection law, you should normally raise your concern with us first and give us a reasonable opportunity to respond before escalating to the ICO.